DelOro Casino Cookies Policy

At Del Oro Casino, we believe that transparency is the foundation of trust. This Cookies Policy explains what cookies are, how we use them on our website at https://www.DelOro Casino.com/, and what choices you have regarding their use. By continuing to browse and use our platform, you agree to our use of cookies as described in this document. If you have any questions about how we handle cookies or your personal data, please do not hesitate to contact us at support@DelOro Casino.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at DelOro Casino, we use cookies and similar tracking technologies to help our platform function correctly, enhance your browsing experience, and provide you with relevant content and services. Cookies allow us to recognise your device on return visits and remember your preferences.

Cookies can be "session cookies," which are deleted once you close your browser, or "persistent cookies," which remain on your device for a set period or until you delete them manually. We may also use first-party cookies (set by us directly) and third-party cookies (set by our trusted partners and service providers).

Why We Use Cookies

Our Del Oro Casino platform relies on cookies to deliver a seamless and personalised experience. We use cookies for the following core purposes:

• To ensure that our website functions correctly and securely
• To remember your account login session so you do not need to sign in repeatedly
• To store your language and regional preferences across our 16 supported localisations
• To monitor website performance and identify technical issues
• To analyse how visitors interact with our games, promotions, and sportsbook sections
• To deliver relevant advertising and promotional content
• To support our responsible gaming tools, including self-exclusion features
• To facilitate secure payment processing in partnership with JNAGCUR CYPHERS HOLDINGS LTD

Types of Cookies We Use

Strictly Necessary Cookies

We use strictly necessary cookies to operate our website. Without these cookies, services you have asked for — such as account login, navigation between game categories, and secure deposit processing — cannot be provided. At DelOro Casino, these cookies do not collect personal information that could be used to identify you for marketing purposes, and they cannot be switched off in our systems.

Performance and Analytics Cookies

Our Del Oro Casino and Sportsbook platform uses performance cookies to collect information about how visitors use our site — for example, which pages are visited most often and whether users encounter any error messages. All information collected by these cookies is aggregated and therefore anonymous. We use this data solely to improve the way our website works and to ensure our game library, bonus offerings, and betting services perform optimally.

Functional Cookies

Here at DelOro Casino, we use functional cookies to remember choices you make when you visit our site. These may include your preferred language, currency selection from our 25+ supported currencies, or whether you have previously confirmed your age. These cookies allow us to provide a more personalised experience and reduce the need for you to re-enter information on each visit.

Targeting and Advertising Cookies

We and our third-party advertising partners may set targeting cookies through our Del Oro platform. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Please be aware that we do not control third-party cookies and you should consult the respective third party's privacy policies for further information.

Third-Party Cookies

Our DelOro Casino website integrates with a number of trusted third-party services, including game providers such as Pragmatic Play, Red Tiger, Thunderkick, Blueprint Gaming, and others, as well as payment processors and analytics platforms. These providers may set their own cookies on your device when you interact with their content or services embedded on our site. We encourage you to review the cookie and privacy policies of these third parties, as we have no control over the cookies they place.

Cookie Duration

The cookies we use on our Del Oro Casino site vary in how long they remain active. Below is a general breakdown:

• Session cookies — active only during your browsing session and deleted when you close your browser
• Short-term persistent cookies — typically expire within 24 hours to 30 days
• Long-term persistent cookies — may remain on your device for up to 12 months or longer, depending on their function

Managing and Controlling Cookies

At DelOro Casino, we respect your right to control your cookie preferences. You have several options for managing the cookies placed on your device:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies, accept only first-party cookies, or notify you when a cookie is being set. Please note that if you choose to restrict or block cookies, some features of our Del Oro Casino and Sportsbook website may not function properly. For example, you may be unable to stay logged in to your account or access certain game features.

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions

Opt-Out Tools

For cookies used for advertising and analytics purposes, we encourage you to make use of the following opt-out mechanisms where applicable:

• Google Analytics opt-out browser add-on
• Your Online Choices (www.youronlinechoices.eu) for interest-based advertising
• The Network Advertising Initiative opt-out platform

Cookies and Responsible Gaming

Here at DelOro Casino, we take responsible gaming seriously. Some of the cookies we use are essential to delivering our responsible gaming tools, including the self-exclusion features available in your account settings. These functional cookies ensure that your chosen exclusion periods are recognised and enforced across your sessions. If you set a self-exclusion period, please do not delete or block these cookies, as doing so may interfere with the operation of your restrictions.

Changes to This Cookies Policy

We reserve the right to update this Cookies Policy at any time. When we make material changes, we will notify you through a notice on our website or via email to the address associated with your account. We encourage you to review this page periodically. Your continued use of our Del Oro Casino website following any changes constitutes your acceptance of the revised policy.

Legal Basis and Operator Information

Our DelOro Casino website is operated by Anj of Gold (registration number 3-102-907122), located at Av. Pastor Diaz, Provincia de Puntarenas, Jaco, 61101, Costa Rica. Payment processing is carried out by JNAGCUR CYPHERS HOLDINGS LTD (registration number HE 450368), Agias Zonis & Thessalonikis, Nicolaou Pentadromos Center, Block B, Floor 10, Office 1001A, 3026, Limassol, Cyprus. Our services are operated under an Anjouan licence.

If you have any questions or concerns about this Cookies Policy or our wider data practices, we invite you to contact our support team at support@DelOro Casino.com. Our live chat is available 24/7 to assist you with any enquiry.